State Examination Support

How to Respond to a Regulatory Examination?

In addition to answering a manager's questionnaire, the regulator may ask for documentation from your packages. How do I package that material?

Arkansas - What documents are required?

Getting licensed in Arkansas as a lender or broker means providing a few documents that you probably already have

Massachusetts Examination Response

3 different questionnaires create a confusing myriad of responses

New York Licensing Procedure

New York DFS is proud to provide a very challenging application process. If you use MortgageManuals products for your license application or audit, YOU MUST LET US KNOW BEFORE SENDING THEM IN.

Tennessee Regulatory Exam

Responding to a TN Regulatory Exam involves locating items in your Compliance Pack.

Texas Mortgage Examinations

TX has one of the more transparent examination protocols. Read the Compliance Guide to prepare yourself. We can help with policies and procedures, as well as helping you stack your files. March 2024 - TX has transitioned to the State Examination System to manage questionnaires and submissions. Read our SES articles to understand this process.

What documents do I need for a Missouri Examination?

Depending on your business model, some items requested will NOT APPLY (N/A)

Pennsylvania - Responding to an Audit

Going through your materials and identifying what PA wants when they request documentation uploads

Oklahoma Licensing Examinations

A very long, multi-section questionnaire makes this examination seem more daunting than it is.

Creating a California CRMLA Business Plan

California's Department of Financial Protection and Innovation's business plan request means answering some questions

IL - Illinois Department of Financial Protection and Regulation Examination Preparation

Illinois' periodic examination requires you to answer questions in narrative format, instead of just providing policies and procedures. But you can save yourself some time by copying text or using exhibits from many of the modules.

Ohio Mortgage Lender or Broker Licensing Application or Examination Support

Ohio has specific licensing requirements which are, at once, extremely specific and at the same time immensely general.

What do I provide when a regulator asks for a Risk Assessment?

Ask the question, "What could go wrong?" and you have conducted a risk assessment.

What is required in a Michigan Licensing Examination?

A long, specific checklist identifies policies and procedures, but some elements are opaque

What do I need for Pennsylvania Licensing?

What are the regulators asking for in the NMLS licensing checklist?

North Carolina License Exam

Where are the NC Required Items in my plans?

Georgia Ad-Hoc Requests for BSA/AML and IT (Safeguarding) Security Plans

We have received numerous requests from companies who are NOT under a current examination or have recently completed an exam to provide specific plans. Here are instructions for how to locate, extract, and give these SPECIFIC plans to the regulator.

New York Ongoing Operations Compliance Requirements

New York regulators recommend having these assessments and tools regularly reviewed.

Louisiana Mortgage License Examination Process

Completing the Manager's Questionnaire involves answering questions and preparing your policies and procedures. There are a few wrinkles.

South Carolina Mortgage Broker Examination Documentation Requirements

New Focus on Cyber Security in SC Exam

Responding to Maryland SES Examination

Maryland has an extensive questionnaire with requests for many documents. Where are these documents in your manuals?

CA Financing Law License "Plan of Business"

As with many "business plan" requirements, the regulator is really trying to answer a few questions, not an SBA-style business plan.

Georgia SES Examination Process

Georgia's recently begun processing exams through the State Examination System (SES) platform

Indiana Broker/Lender Secretary of State Examination

It looks like "just send everything..." but closer review shows it's a specific set they are really interested in

Virginia State Examination Preparation

Understanding where your policies and procedures meet the VA SCC examination for brokers and lenders. Updates to cybersecurity regulations add specificity to Virginia's request

Where are the State-Specific Disclosures

Many states may have specific requirements. Most Document Preparation vendors provide these through their systems, but if you don't use a Doc Prep provider, here's a resource.

Iowa SES Exam - Focus on IT Security

Iowa is a participant in the SES system. But they have their own rubric of items included in Cybersecurity they want to see.

SES Examinations

The easy way to share a list of information requests - this way we can help you draw a straight line to the requirements and where you can find them in your products.

Michigan - SURPRISE! No surprises. 

Michigan, despite the detail required, is extremely transparent about its expectations for examinations. The pace of exams is picking up, so you may wish to review what they require in what they call the "Visitation Handout":