HUD/FHA Audit - where are the items in my plans?
Lender, Agency, and Investor Approval
This rubric will help you locate where audit items are within your policies and procedures - specifically for HECM Lenders
Last updated on 03 Nov, 2025
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for compliance with new FHA requirements | Compliance Updates and Regulatory Monitoring | 2-0 Compliance | 2.1 | Contains procedures for collecting updates and implementing compliance with FHA requirements |
Policies and procedures for pricing FHA loans | Mortgage Insurance Endorsement Process | 1-A Quality Control | 1.53 | Details pricing policies for FHA loans and endorsement process |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Copy of the most recent version of the QC Plan (Must include HECM section) | Higher Risk Criteria Loans - HECM | 1-A Quality Control | 1.22.4 | Details the quality control for HECM loans |
Provide examples (templates) of all QC checklists and other loan review checklists used in QC audits | Production Review Elements – Checklist System | 1-A Quality Control | 1.30.2 | Contains QC checklists and templates for audits |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for closing/post-closing and endorsement | Mortgage Insurance Endorsement Process | 1-A Quality Control | 1.53 | Covers the pre-endorsement checklists and FHA document templates |
Process of completing the Insurance Application Function in FHAC and submission to HOC | Mortgage Insurance Endorsement Process | 1-A Quality Control | 1.53 | Process for data integrity and submitting case binders |
Provide the procedures for Late Endorsement | Corrective Action – Remediation of Late Payments | 1-A Quality Control | 1.53 | Describes procedures for remediating late endorsements |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for tracking and evaluating the performance of key participants | Higher Risk Transactions Selection | 1-A Quality Control | 1.22.5 | Reviews how key participants are monitored for performance |
Policies and procedures for approving and evaluating retail operations | Field Review Items | 1-A Quality Control | 1.25.1 | Describes the process for retail operation approvals and reviews |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for branch eligibility | Field Review Items | 1-A Quality Control | 1.25.1 | Contains criteria for branch registration and operational oversight |
Policies and procedures for employment checks (Conflicts of interest, dual compensation, exclusion from HUD programs) | Disbarred Employees/Ineligible Participants | 2-0 Compliance | 1.12 | Details employment checks and conflict of interest verification processes |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for training | Employee Training Program | 2-0 Compliance | 2.16 | Contains guidelines for training staff, including FHA-related changes |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for marketing and advertising | Field Review Items | 1-A Quality Control | 1.25.1 | Describes marketing compliance and advertising standards |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for mortgage insurance premiums | Mortgage Insurance Endorsement Process | 1-A Quality Control | 1.53 | Details the procedures for mortgage insurance premium remittance |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Policies and procedures for Repurchase Demands, Suspensions, Terminations, or Other Sanctions and Compliance | QC Financial and Compliance Audit | 1-A Quality Control | 1.60 | Describes handling of sanctions and repurchase demands |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
Written procedures for handling consumer complaints | Field Review Items | 1-A Quality Control | 1.25.1 | Details procedures for documenting and handling consumer complaints |
Request | Location | Manual | Section Number | Notes |
|---|---|---|---|---|
A copy of the Company’s AML Program | AML Program Overview | 1-A Quality Control | 1.60 | Contains the Company’s AML program description |
The name of the compliance officer responsible for AML | Compliance Officer Roles | 1-A Quality Control | 1.60 | Lists the designated officer and responsibilities |
Copies of BSA/AML risk assessments | Risk Assessment Process | 1-A Quality Control | 1.60 | Details risk assessments performed by the Company |
Copies of CTRs and SARs filed | SARs and CTRs Recordkeeping | 1-A Quality Control | 1.60 | Discusses the filing process for SARs and CTRs |
Independent reviews of the BSA/AML program | BSA/AML Independent Review | 1-A Quality Control | 1.60 | Contains the most recent independent review process |
Training program for employees for BSA/AML | BSA/AML Employee Training Program | 1-A Quality Control | 1.60 | Details employee training procedures for AML compliance |