What It Is
Compliance VP – My Compliance Manager is a managed compliance service and support solution that functions as an in‑sourced Compliance VP for your company. It provides real‑time access to compliance policies, procedures, training, audits, and expert support — all tailored to the needs of small mortgage firms.
Key Features
📁 Compliance Document Portal
Subscribers get access to a secure, centralized portal where they can view, search, and manage all their compliance documentation, including up‑to‑date policies and procedures.
⚖️ Policy & Procedure Management
Compliance VP keeps your policies and procedures updated in real time so you can respond quickly to regulatory changes and ensure that your compliance program remains current.
📊 Audit & Review Support
The service includes ongoing periodic audits such as Quality Control, AML, Privacy, and Fair Lending — designed to help build a strong culture of compliance. It also provides preparation support for regulator examinations and state audits.
📚 Mandatory Compliance Training
Non‑NMLS compliance training is included for employees (e.g., AML, FACTA, Fair Lending), complete with online reporting. Optional branded training sites are available at additional cost.
📞 Compliance Help Desk
Ask unlimited compliance questions through the help desk. This provides direct access to expert assistance for interpreting policies, responding to regulator or investor inquiries, and everyday compliance challenges.
📑 Regulatory & Investor Support
Assistance is provided for investor/wholesale lender application support, regulator audit responses, and call reporting review.
👥 Optional Training Programs
Subscribers can access job‑skill training programs for loan officers and processors via partner platforms such as LenderTraining.com and Quick‑Start.net.
Who It’s For
My Compliance Manager is best suited for:
Small mortgage brokers
Correspondent lenders
Mortgage bankers with a single branch or small footprint
Firms closing fewer than 100 loans per year
The service scales based on company size, state footprint, and specific needs.
How it works
Subscribe — Choose a Compliance VP subscription plan based on your company type (broker, small lender, etc.).
Access the Portal — Log into the customer portal to manage documents, training, and audits.
Ongoing Updates — Receive real‑time policy updates and compliance materials.
Ask Questions — Use the help desk to resolve compliance questions.
Prepare & Respond — Get support for audits, regulator exams, investor reviews, and regulatory responses.
Benefits
Reduced Compliance Burden – Outsource complex compliance tasks so internal staff can focus on operations.
Centralized Compliance System – All documentation, training, and audit history in one platform.
Expert Support On Demand – Access a compliance help desk for real‑time assistance.
Ongoing Training & Audits – Maintain a current and practical compliance program with automated workflows and collections of reviews.
Common Questions
Q: Do I need to purchase policies and procedures separately?
Yes — Compliance VP works alongside your existing Mortgage Manuals policies and procedures, ensuring they stay current and accessible.
Q: Does this replace hiring a compliance officer?
It simulates many functions of a compliance VP and provides expert support, but firms may still choose to retain internal compliance leadership depending on size and complexity.
Getting Started
To subscribe or learn more about Compliance VP – My Compliance Manager:
➡️ Visit the Compliance VP – My Compliance Manager page on MortgageManuals.com.