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Where is my Complaint Resolution Policy

Document Management

Where is my Complaint Resolution Policy

Our materials are organized by job duty. The Compliance Manager is responsible for compliant resolution, so you will find the Complaint Management Policy in your 2-0 Compliance Manual.

Last updated on 03 Nov, 2025

Here's how you locate it.

Often, people start by looking in a subfolder like this one called "FORMS" (1) which is not the manual - it is the tools that you use, like checklists. You should always look for your policies in your manual (2):

 

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Then, when you are in the manual, you can easily (1) Find the phrase you are looking for by clicking "edit > find", (2) entering the phrase in the search bar and (3) locating the item in your plan. 

 

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